Your Trusted Letting Agent for Vacation Homes on Lake Garda

Our employees are not only experts in their specialist areas, but also have local roots. With many years of experience on the ground, they not only understand the specific needs of our customers, but can also react flexibly to local conditions. This proximity to the community not only creates trust, but also enables us to offer tailor-made solutions. All in all, this means real added value for our customers through effective and sustainable cooperation.

With a strong local network and reliable partners on Lake Garda, we provide comprehensive support for your vacation property. Through our partnerships with estate agents, craftsmen and local experts, we guarantee up-to-date market information, value retention and a quick response to individual requirements. Whether management, rental or maintenance – we are your independent partner on Lake Garda.

With an English-speaking team, we can ensure that you can communicate in your native language, be it when managing your vacation property, clarifying questions about local regulations or organizing services. This not only creates clarity, but also promotes a deeper understanding of your individual wishes.

Our English-speaking staff are not only there for the linguistic connection, but also understand the cultural nuances and specific requirements that English-speaking clients appreciate. This allows us to offer you a tailored and personalized service that will make your stay or the management of your property on Lake Garda pleasant and efficient.

With us, service does not end at the front door of your vacation property – we offer you comprehensive support that goes far beyond administration. Our dedicated employees are not only experts in local law on Lake Garda, but also well-versed advisors in tax law and legal regulations. Should tax or legal issues arise, our employees are there for you. We know the local regulations and can help you quickly and easily.

Registration

In principle, anyone is permitted to operate a vacation property in Italy. Nevertheless, you need to register your business correctly. We will assist you with all bureaucratic issues and ensure that your property is properly registered.

Obligations and permits

If your property requires a permit, we will support you in obtaining all the necessary documents. The rental of vacation apartments in Italy is subject to a number of obligations, such as registering all guests within 48 hours. Here, too, we help you to keep track of everything and are happy to clarify with you which tasks we can take on for you.

Home staging and content creation

Our local network also includes interior design experts and professional photographers. If your vacation property is still missing the finishing touches or authentic furnishings, we can quickly remedy the situation. Professional images can also be created for rental purposes, which can significantly increase the likelihood of your property being let.

Online presence

We make your property visible. With high-quality photos and suitable texts, we create multilingual entries on all common booking platforms. We pay attention not only to a complete listing of your facilities and amenities, but also to attractive formulation and an appealing selection of photos.

Competitive prices

In direct consultation with you, we create a realistic asking price that covers your desired rental period. This allows you to respond to seasonal peaks in demand and make the off-season more attractive through clear pricing.

Continuous adjustment

We regularly check the presence of your property and update any changes immediately. This ensures that guests always have the latest information about your property.

 By far the most time-consuming task for vacation rental companies. Sit back and relax while we take care of this task for you.

Booking calendar and inquiries

We manage and update your property’s booking calendar, accept bookings, inquiries or cancellations and manage current orders. By using a channel manager, we keep the booking data up to date across all platforms and ensure that bookings are processed professionally.

Booking options

We create flexible booking options to increase the attractiveness of the vacation property. We also take into account special seasonal features such as a minimum booking period during peak periods. All options are always communicated transparently to guests.

House rules and contracts

By drawing up house rules and ready-made contracts, you protect yourself and your property. Thanks to our local network, we guarantee legally flawless contracts that can be drawn up in several languages.

Maintenance and upkeep

Paying guests expect a fully functional vacation home. Our professional property management ensures satisfied guests. Regular inspections, ventilation, maintenance of technical equipment and plant watering guarantee that your vacation property is in the best hands. And your guests a vacation without any nasty surprises.

Cleaning

A clean, inviting property is essential for your guests to feel at home right from the start. We offer all types of cleaning services. From weekly maintenance cleaning to special cleaning such as facade, window or basic cleaning. Improve the condition of your property and increase your guest satisfaction.

Garden maintenance

Especially in the summer months, life on Lake Garda takes place mainly outside. An attractive garden not only delights your guests, but can also significantly increase your rental income. Let your garden blossom.

Handyman coordination

Minor repairs or maintenance cannot be avoided in real estate. From a distance, however, even small incidents can cost a lot of time and nerves. We are happy to coordinate tradesmen on site and handle jobs on your behalf. All with full transparency and documentation.

Check-In and Check-Out

Of course you can also welcome your guests to your vacation apartment in person. However, you are welcome to hand over this task to us. We will welcome your guests on site, take care of the necessary identification and registration with the local authorities, provide the keys or access code for your property and provide information about your accommodation. After check-out, we check the apartment for possible damage, forgotten valuables, etc.

Contact person for guests

We also act as a point of contact for your guests during their stay. Local tips and recommendations, emergency contact information or duplicate keys in case of loss. Your guests can contact us at any time. This service is also ideal for communicating to your guests and represents real added value for them.

Cleaning and laundry

First impressions count. For your guests too. With our cleaning and laundry service, your guests will find a clean vacation apartment and freshly made beds.

Key storage

Simply keep your spare key with us. This way the key is always on site and cannot get lost.

Account management and invoicing

We record all relevant accounting data for you, including bookings, prices, taxes and fees. Detailed invoices with a clear breakdown of costs demonstrate professional processing to your customers. Invoices are sent securely and efficiently.

Payment methods and processing

We create maximum flexibility for your guests with various payment methods. We also communicate clear payment deadlines and terms and follow up on outstanding payments or send reminders in the event of late payment. All invoices and payments are carefully documented by us.

Refunds and cancelations

Prompt refunds according to the agreed terms increase customer satisfaction and can generate future bookings. We will draw up clear cancellation guidelines and process them for you.

Tax matters

Taking into account all local regulations, we apply all taxes and duties correctly. Careful archiving and documentation of all relevant documents helps with the annual tax return. We are also happy to assist you with this.